Ethical hilltribe treks

We are a small Thai family business. We don't want to be corporate and officious, so we try to keep things like Terms & Conditions to a minimum. However, as a customer, you need to be sure of what you're buying and what happens if something... well, if something happens.

Below are the terms and conditions for Mae Yao Local, also known as Thailand Ecotour!

This website is owned and operated by Mae Yao Local (herinafter known as MYL).

Please review the following basic Terms and Conditions that govern your use of and purchase of services from our website. Please note that your use of our website constitutes your agreement to follow and be bound by these terms of use.


All bookings are made through this website, via booking form, email contact, or offline message. Bookings can also be made through telephone call or directly at our office. All bookings will be confirmed by MYL once the deposit is received into our Paypal account, or in cash at the office. Confirmation is by email and an invoice will be raised and sent when deposit is made.

Tel : + 66 987599001 | email : This email address is being protected from spambots. You need JavaScript enabled to view it.


  • To secure booking, a deposit + 7% fee (to cover Paypal expenses) is paid at time of booking.
  • A flat rate deposit of 1,000 THB is made at least 24 hours prior to the programme start date.
  • Deposit is non-refundable under any circumstances, unless we are unable to assign a guide after deposit payment.
  • Balance of payment due shall be made on the programme start date, in cash (THB) before the programme begins.
  • The guide is not contacted until deposit is paid, so delays may mean the guide is unavailable


Cancellation prior to pickup does not incur additional fees - the deposit is not refunded. MYL reserve the right to cancel a booking without notice ahead of the start date, but will issue a full deposit refund.

Cancellation once a programme has begun at any time during the programme will result in loss of full payment.


MYL shall not be liable for any injuries, losses, claims, damages or any punitive losses or any consequential damages of any kind (including lost of profits or lost of saving) whether based in contract, tort or otherwise which arise out of or in anyway connected with any use of this website or content found herein.


Your information is guaranteed complete privacy. Our website uses forms in which you give us contact information (like your name, address, and e-mail address) so you can book travel services, request information and support with us. We use your customer information only when it will be important for us to contact you regarding our service. Our website also uses cookies which store information for registered user's convenience during use.


Unless otherwise specified, all materials, including but not limited to images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this website are copyrights, trademarks, trade dress and/or other intellectual properties owned or licensed by MYL. The website as a whole is protected by copyright and intellectual property law. You may download or copy or share the contents and other downloadable materials displayed on the Site for your personal use only.


This website is PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information/ content at any time without prior notice. As from time to time, there may be information on website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability.


No provision of this Terms and Conditions which may be deemed illegal, invalid or unenforceable will in any way invalidate any other provisions of this Terms and Conditions, all of which will remain in full force and effect.


These Terms and Conditions shall be governed by laws of Thailand.


Any discrepancy of Terms and Conditions between English language and others, the English language version prevails.

Okay, that's the official stuff over with... here are a couple of notes, which can be found elsewhere on the site as well...

You are covered by emergency medical insurance for the length of the programme - you need to provide us with passport name and number for everyone in the group. This does not cover loss of possessions or anything else.

We recommend you have your own comprehensive travel and medical insurance while you are on holiday. In the event of an emergency we will take you to Overbrook hospital, which is a private hospital in Chiang Rai town.