The sections below cover the basic information you need to know about our treks. If you have further questions please email, message or contact us through live chat.
What to bring
Trekking - overnight treks
There are a number of necessary items to bring when you join one of our overnight programmes, so please continue reading to checklist them before you set off.
Recommendations
- Daypack/small backpack
- Spare clothes
- Torch/flashlight
- Toiletries
- Towel
- Sunglasses
- Sun cream
- Insect repellent*
- Water bottle
*Malaria is not an issue in this region, but there are cases of Dengue Fever from time to time. We recommend using insect repellent, and top up regularly. A mosquito net is provided at your homestay.
Advice
- Suitcases, and bags which use wheels, are extremely impractical for the trip - use daypack/backpack only. You are welcome to leave large luggage at our office.
- Please don't forget that we need the balance of the fee paid in cash (Thai Baht) when we pick you up - there are no ATMs once your trek begins, so please have it prepared in advance. This cash is used to cover fees incurred during your trip, such as the homestay.
- Electricity is limited in most villages, and non-existent in some, so don't rely on being able to charge batteries during the programme.
- We do not provide items for rental, so please check the 'what to bring' section carefully, to ensure you have what you need.
Trekking - day treks
You don't need much when you join our one trek day programmes, but continue reading to checklist the items which will make your experience more comfortable.
Recommendations
- Sunglasses
- Sun cream
- Insect repellent
- Camera
- Water bottle
- Daypack
- Optional:
- Money (small notes) to buy local handicrafts
*Malaria is not an issue in this region, but there are cases of Dengue Fever from time to time. We recommend using insect repellent, and top up throughout the day.
What to wear
What to wear - overnight treks
When you join one of our overnight programmes, you need to consider the cultures of the homestay villages as well as the weather and terrain. Please continue reading to make sure you are prepared before you set off.
Recommendations
- Trekking boots - covered trekking shoes/trainers at a minimum.
- Some trails have grasses with small thorns which can irritate bare skin, especially in rainy season.
- Change into flip-flops once you arrive at the village (optional)
- Long sleeved tops and long trousers (because of thorny grass)
- Comfortable and cool clothes
- Enough changes of clothing for the whole trip
- Please note, we have a dress code that we ask you to respect
Advice
- Pack waterproofs during rainy season (approx June-Oct)
- Pack warm clothing for the evenings during winter (approx Nov-Feb)
What to wear - 1 day treks
Dress for comfort and practicality when you join our one trek day programmes - continue reading to checklist the items which will enhance your experience.
Recommendations
- Trekking boots - covered shoes such as trainers are advised as a minimum
- Long sleeved tops and long trousers (protection from sun and thorny grass)
- Comfortable and cool clothing
- Please note, we have a dress code which we ask you to respect
- Wide brimmed hat
Advice
- Pack waterproofs during rainy season (approx June-Oct)
Understanding the cultures
Northern Thailand is very conservative (small 'c'), very traditional, and the locals love a gossip. We recommend certain types of clothing for practical purposes when you book a tour with us, but we also advise dressing in a manner that is respectful of the local cultures, religions, and sites being visited. Continue reading to discover why clothing is an important part of preparation for our tours.
Cultureshock can be felt by those who have never experienced conditions found in the local villages. Please be aware that you will be staying in a family home - our homestays are based with a family with children, or a married couple. Please respect their home, their beliefs, and their culture.
We have set standards for our homestays, covering cleanliness, accommodation, and food... but, these are real homes in traditional communities - not model homes, guesthouses or hotels. Facilities are basic: squat toilets, cold showers, rudimentary electric power (no power at all in some villages), thin mattresses.
Food, language, and lifestyle, as well as etiquette can all be sources of cultureshock. We do our best to prepare our guests with information and photographs, and our guides are very helpful too. However, guests should research independently to understand what the experience is likely to entail.
Cultural dress code
Although we now only offer trekking tours, to focus on the local communities, it is still good to know about the wider Thai culture and how not to offend in terms of what you wear. Below covers the general dress code and why it is more conservative than in western society.
Modesty and respect
Life in the north of Thailand is largely traditional, conservative, and rural. Our dress code is designed to cause minimal offence to locals, and also so that our guests don't feel self-conscious or embarrassed during the day. Thais and hilltribe villagers are unlikely to mention anything directly, but there can be plenty of discussion if a guest is dressed in a manner which goes against the social convention.
Some programmes include visiting local temples, and it is important not to offend the Buddhist religion or culture. Dressing politely is as important as behaving respectfully. Some temples enforce these standards - the White Temple employs staff to hand out shawls and sarongs to wear if they consider a visitor inappropriately dressed, but many temples do not have the capacity to do this. Self-awareness and respect for the culture is very important here, much more so than in western countries.
Cultural clothing checklist
- Trousers: long, down to the ankles preferably
- No leggings or yoga pants
- Footwear: Covered shoes
- Flip flops are considered impolite at temples
- Skirts/shorts: We strongly recommend against wearing skirts or shorts
- Shirts/Tops
- Shoulders need to be covered (no strap tops)
- No cleavage should be seen
- A bra should be worn at all times
Practicality
There are a number of practical reasons too. Nature and the elements can make the trip awkward, and sometimes painful, if inappropriate attire is worn. Along the trails, at certain times of the year, grass with tiny thorns can irritate your legs and feet; the sun can beat down and burn the skin in a very short space of time; it can also cause dehydration and sunstroke if a hat is not worn.
Summary
We recommend certain clothing because we have years of experience running tours, and native knowledge of the cultures and taboos in this region.
If you have any questions, please don't hesitate to ask us.
Fitness
Although our trekking routes are quite moderate, you should be relatively fit. It is very difficult to assess a trek's degree of difficulty, because we don't know your level of fitness.
We had a 73-year old grandad trek one of our 2 night programmes, without incident. We have had a number of groups with pre-teen children do the same. But we have also had 20-somethings go no further than the first hill, before they turned back.
So, for us, it is hard to be sure in advance whether a programme is suitable for the group. It's also difficult for you to know how tough or easy a trek will be - conditions play an important part, and the humidity or heat can be a surprise to some guests.
Our guides are trained to assess the group's capabilities, and change the route if necessary. The guide will also change the route if the weather demands it, or if the group ask for an easier/harder/shorter/longer route. We are flexible, understanding, and resourceful.
Aside from individual fitness, the weather is an important factor - hot season (March-April) can reach temperatures from 30C+, up to mid-40s. Humidity can be an issue for some. Rainy season officially runs from July-October, although there are occasional electrical storms and high winds in April, and the rains don't generally completely finish before November. Winter (November-February) is considered to be the most suitable for trekking, with cooler weather and no rain. It also has the clearest sky, which affords the best views when climbing high into the hills.
Please note, once the trek begins, we do not offer refunds, as we still have to pay the guide and (if an overnight programme) the homestay families.
Fees
Deposit
In order to avoid late cancellations, or 'no shows', we implemented a deposit payment requirement a few years ago. It has cut our cancellations (and therefore incurred expenses) from 40% of bookings, down to less than 1%.
View deposit details on programme booking page
Please note that this deposit is non-refundable
- We cannot yet accept credit or debit card payments, unless these cards are used via the Paypal payment method
- We do not accept cheques, eCheque or travellers cheques payments
- Remaining fee, after the deposit has been paid is due on the day of the tour (in cash - Thai Baht)
n.b. When the Paypal webpage opens, the language may be Thai. If so, you can change to English. Look at the image below to see where to click (sometimes the page will look different, but there is always a link to change the language):
Remaining balance
Balance of payment must be paid in cash (Thai Baht) on the day the programme begins, before we commence the tour, so please make sure you have your payment in cash before we collect you.
Our fees
The fees cover the costs of transportation, meals, guide, homestay accommodation (where applicable), entrance fees, water, and anything else specifically mentioned in the programme. We also absorb the cost for providing emergency medical insurance cover. Remaining funds are largely fed back into the business to improve our programmes, develop our craft workshops, pay for marketing and merchandise, and cover maintenance fees.
Our basic fees are unchanged since 2016
Our fees reduce, based on the number of people in a group. We have certain fixed costs - whether two people or 10 people are in the group - such as transportation, where we still have to use a car and driver no matter how many people join. Most of our tours have a minimum group number of two people, and all have a maximum of 10.
Use the booking form on each programme page to check the cost for the number of people in your group.
Fees for children
- Children aged 0-6 years: 300 Baht per child per day
- Children aged 7-14 years: 600 Baht per child per day
Refund policy
The deposit is non-refundable. The remaining balance is non-refundable once a programme has started - the programme is considered to have started from the point of pickup. We will consider partial refunds in the event that we have made a mistake, but not for circumstances beyond reasonable control. We reserve the right to alter or cancel a booking without prior warning, and will determine the possibility of a refund case-by-case.
Cancellation policy
There is no penalty for cancelling a booking, except forfeiting the deposit payment (which is non-refundable). We reserve the right to alter or cancel a booking without prior warning if we consider it necessary.
Change of date or programme
As long as we are given enough warning (at least 24 hours), we can usually alter dates and itineraries. So, if your circumstances change, please contact us to update the situation, and we can let you know what the options are.
Change of date doesn't usually incur a fee, unless it occurs on the tour start date - this would forfeit the deposit, and a new deposit must be paid. A programme change may alter the price (+/-) we charge depending on what is altered.
Any problems, or questions, please get in touch - we are here to help.
Passports
For overnight treks, we are legally bound to send the passport information of all guests to the Thai Immigration Department. Therefore, an overnight programme cannot begin until we have received this information from all group members.
We require the full name and passport number of each member of the tour. These details are entered when you book the programme.
Our accident insurance coverage requires that we send the company the passport number and full name of everyone in the group.
We don't need any photocopies, or even to see the original passport - just the number and full name of each participant.
It is helpful if the details can be ahead of time, but if this is not possible, then they must be given to us before the trip begins - it is very important, as you will not be covered in the event of an accident during the programme.
Pickups
Chiang Rai
We pick you up, and drop you off, anywhere inside Chiang Rai city, for free. This includes the new bus station (#2) and the airport, which are both located slightly outside town.
However, for other locations outside the city, we may charge an extra fee to cover costs. Please enter your accommodation name when booking and we can let you know if any extra fees will be charged.
Accommodation located outside town can also impact on the pickup and drop off times, or reduce the amount of time on the trek.
Chiang Mai
We no longer arrange pickups from Chiang Mai
To avoid extra charges, and early pickups, we strongly recommend staying in Chiang Rai city the night before your programme begins.
Guides
Our guides were trained by us, and each holds a TAT guide licence (Tourism Authority of Thailand). We also taught them English (one speaks Japanese too), which helps them to converse with the guests during the trip. But please understand that the standard of language varies - English will be at least their 3rd language, after their tribal and Thai language.
The guides were born and raised in the villages in our programmes, so you can be sure that the information you receive from them about local culture and tradition is authentic - many travel agencies and tour operators use Thai guides who have no firsthand knowledge of the hilltribe communities. Our guides are encouraged, once they have experience and self-confidence, to work for themselves or other agencies, whilst still freelancing for us.
Vehicles
Trekking groups
We collect groups with our pickup truck, which has a roof and seating in the back for passengers and luggage. The vehicle can also carry four people in the front, excluding the driver.
Car tours removed
In an effort to reduce environmental impact, and focus on trekking in the local area, we no longer offer car tours or other sightseeing tours
Cultureshock
Cultureshock can be felt by those who have never experienced conditions found in the local villages. Please be aware that you will be staying in a family home - our homestays are based with a family with children, or a married couple. Please respect their home, their beliefs, and their culture.
We have set standards for our homestays, covering cleanliness, accommodation, and food... but, these are real homes in traditional communities - not model homes, guesthouses or hotels. Facilities are basic: squat toilets, cold showers, rudimentary electric power (no power at all in some villages), thin mattresses.
Food, language, and lifestyle, as well as etiquette can all be sources of cultureshock. We do our best to prepare our guests with information and photographs, and our guides are very helpful too. However, guests should research independently to understand what the experience is likely to entail.
Homestays
If you are western, and this is your first trip for a hilltribe homestay (or even just to Thailand), you may experience cultureshock - there are many cultural differences to adapt to - food, dress code, manners and respect, are just a few topics which foreigners can trip up on.
Generally, if a visitor is trying to do the right thing, then the locals appreciate it - so, don't worry too much if you get something wrong.
Heads up - what to expect at your homestay
- Please be aware that you will be staying in someone's home - our homestays are based with a family, or a married couple, depending on who is next on the house rotation.
- We have set standards for our homestays, covering cleanliness, accommodation, and food... but, these are real homes in traditional communities - not model homes, guesthouses or hotels.
- Facilities are basic: squat toilets, cold showers, rudimentary electric power (no power at all in some villages), thin mattresses. Remember to check where the bathroom is before dark.
- Food at the homestay is freshly cooked, and dishes are typically hilltribe fare, not Thai cuisine. Lots of vegetables are used, and the meat is usually pork. Dairy products are not used at all, although eggs are a staple part of the diet.
- The family will probably not sit with you for meals - this is not rudeness, but culture. The family waits until the guests have eaten their fill, before they sit down to eat.
- Chickens, specifically roosters, will likely wake you occasionally through the night. This is rural life, after all.
What is expected of guests
- As mentioned above, you will be staying in a family home. Even though the family is being paid to host you, normal standards of etiquette remain:
- Please go to bed when the hosts do - usually around 21:00 (9pm), as the adults in the household usually get up about 05:00 (5am) to begin preparing breakfast (Don't worry, you're not expected to rise this early).
- Once in bed, please don't talk loudly or for too long, so that the rest of the household can sleep.
- Please do not play cards during your homestay programme. Gambling is illegal in Thailand, and cards are viewed as a form of gambling - this is especially important for families which are stateless (without citizenship) as they are vulnerable to arrest and large fines.
- Please do not get angry, complain, or treat anyone with disrespect - it is completely against the cultures here, and will be viewed with shock no matter how justified you may feel it is. If something occurs which upsets you, ask the guide to contact us so that we can solve the issue tactfully.
- It is the culture, and polite, to roll your mattress up in the morning. The house is generally one large room, and so bedding is packed away during the day.
Notes
There are a few more points which will help your trip run more smoothly.
- Please ensure that shoulders and cleavage are covered, and the length of trousers/shorts come down to, at least, your knees. Skirts are not advised, but if worn, should be calf length or longer. Read about the dress code here
- Please understand that you carry your own bags, so don't pack too much - you are welcome to store your main luggage at our foundation while the programme is in progress, and we will bring it when we collect you.
- Suitcases, and bags which use wheels, are extremly impractical for the trip - please use daypack/backpack only, and leave large luggage at your guesthouse or at our foundation.
- There are no ATMs once we leave Chiang Rai town, so please have cash prepared in advance. This money can be used to buy souvenirs, snacks and drinks, which aren't included in the tour price. Please don't forget that we also need the balance of the fee paid in cash (Thai Baht) when we pick you up.
- Electricity is limited in most villages, and non-existent in some, so please don't rely on being able to charge batteries during the programme. Make sure your phone and camera batteries are fully charged before beginning the tour.
- We do not provide toiletries (soap, toothpaste, towel, etc), so please check the 'what to bring' section carefully, to ensure you have what you need.