The deposit is non-refundable. The remaining balance is non-refundable once a programme has started - the programme is considered to have started from the point of pickup. We will consider partial refunds in the event that we have made a mistake, but not for circumstances beyond reasonable control. We reserve the right to alter or cancel a booking without prior warning, and will determine the possibility of a refund case-by-case.
Related articles
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Preparation
- Solo travellers
- Cultureshock
- Guides
- Insurance
- Change of date or programme
- Cancellation policy
- Refund policy
- Remaining balance
- Passport details
- What to bring - one day trek
- Fitness
- Homestays
- Notes
- Dress code
- Immigration
- Deposit payment
- Pickups & Drop offs
- Vehicles
- Terms and Conditions
- Our fees
- What to bring - overnight treks
- What to wear - overnight treks
- What to wear - one day trek
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